Have you ever sat next to someone too large to fit in the airline seat? No way to put the arm rest down? The flight attendant brings a seat belt extender and even that does not work?
United has joined the ranks of other airlines and will remove the large passenger to two adjoining empty seats and if not available, they will be removed from the plane and asked to purchase an additional seat on the next available flight. If the passenger refuses to purchase another ticket, they will be denied boarding and refunded the original amount of their ticket.
How would you like to be the customer service representative that day?
Sunday, April 19, 2009
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1 comment:
Hi Doug. On the travel show today (a few minutes ago actually) you talked about an evening where we can hear a speaker from Israel. Where can I find information on that? I would love to go!
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